Refund Policy

Our Commitment

We want you to be satisfied with aigeek.ink. Because we deal in digital goods and AI-generated content, our refund policy is straightforward and fair.

When We Issue Full Refunds

You are entitled to a full refund in any of the following situations:

• The AI skin render failed twice in a row (technical failure on our end).
• You were charged but did not receive your generated design, stencil, or PDF.
• A technical error prevented you from accessing a feature you paid for.
• You request a refund within 24 hours of purchase and have not downloaded your outputs.

When We Do Not Issue Refunds

• You generated a design but did not like the result — AI output is subjective and we encourage using the free tier first.
• You changed your mind after successfully receiving your outputs.
• More than 48 hours have passed since purchase.

AI Render Failures

Our AI skin render (powered by Fal.ai) has an approximate 10% failure rate. We automatically retry once. If the second attempt also fails, we will issue a full credit refund to your account automatically. No need to contact us.

How to Request a Refund

Email aigeek.ink@gmail.com with your order details. We respond within 24 hours on business days. Approved refunds are processed within 5–10 business days depending on your payment provider.

Contact

Refund questions: aigeek.ink@gmail.com